Table of Contents
Last Updated: 10/03/2026
Υodeck Community
Welcome, and thanks for using our Yodeck Community.
These Terms explain how you may use the Yodeck Community and the services available through it (together, the “Yodeck Community”). By accessing or using the Yodeck Community, you agree to these Terms.
The Yodeck Community
The Yodeck Community provides access to a digital platform that allows users to manage and publish content and use related features offered through the Yodeck Community.
The Yodeck Community is operated by us and is powered by BetterMode (https://bettermode.com/)
Some technical components of the Yodeck Community may rely on third-party infrastructure.
We are responsible for operating the Yodeck Community and ensuring it complies with applicable laws.
Who Can Use the Yodeck Community
You may use the Yodeck Community if:
- you are at least 16 years old, or the minimum legal age in your country;
- the information you provide when creating an account is accurate and up to date;
- you keep your login details secure and take responsibility for all activity under your account.
You must not share your account or allow unauthorized access.
Acceptable Use
We expect the Yodeck Community to be used responsibly and lawfully.
You must not use the Yodeck Community to:
- upload or share illegal content;
- publish content that is abusive, hateful, discriminatory, or promotes violence;
- violate the intellectual property, privacy, or other rights of others;
- distribute false, misleading, or deceptive information;
- introduce malware, spam, or attempt to disrupt the Yodeck Community;
- impersonate another person or organization.
Your Content
4.1 Ownership and Responsibility
Any content you upload or make available through the Yodeck Community (“Customer Content”) remains yours.
You are responsible for that content and for ensuring that you have the right to use and publish it.
4.2 Permission to Operate the Yodeck Community
To provide the Yodeck Community, you give us permission to host, store, process, and display your Customer Content, only to the extent necessary to operate and improve the Yodeck Community.
This permission is non-exclusive, worldwide, and royalty-free.
Content Moderation and Legal Compliance
Where required, we moderate content in line with applicable laws, including the Digital Services Act (DSA).
This may involve reviewing reported content, using automated or human review processes, and taking action such as restricting access to content or suspending accounts when necessary to protect the Yodeck Community or meet legal obligations.
If the law requires it, we will explain the reasons behind moderation decisions that affect your content or account.
Reporting Content
If you believe that content available through the Yodeck Community is unlawful or violates these Terms, you can report it by:
- using the reporting tools available within the Yodeck Community; or
- community@yodeck.com
Please include enough information to allow us to review and respond appropriately.
Complaints and Dispute Resolution
If you disagree with a moderation decision, you may request a review by contacting us at community@yodeck.com.
In certain cases, you may also have the right to use certified out-of-court dispute resolution bodies, as provided under the DSA.
Suspension or Termination
We may suspend or terminate access to the Yodeck Community if:
- these Terms are seriously or repeatedly violated;
- use of the Yodeck Community creates legal, security, or operational risks; or
- we are required to do so by law.
Where required, we will explain the reason for our decision.
Transparency
When required under the DSA, we may publish information or reports describing how we handle content moderation.
Intellectual Property
All parts of the Yodeck Community, except for Customer Content, including software, design, and branding, are owned by or licensed to us and protected by applicable intellectual property laws.
Privacy and Personal Data
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the GDPR.
Disclaimer and Limitation of Liability
The Yodeck Community is provided on an “AS IS” and “AS AVAILABLE” basis.
To the extent permitted by law, we do not guarantee that the Yodeck Community will be uninterrupted or error-free, and our liability is limited to cases of willful misconduct or gross negligence.
Changes to These Terms
We may update these Terms from time to time.
If changes are significant, we will notify you, where required. Continued use of the Yodeck Community means you accept the updated Terms.
Governing Law
These Terms are governed by the laws of Yodeck Community, subject to any mandatory consumer protection laws that apply to you.
Contact
For legal, compliance, or DSA-related questions, please contact us at:
community@yodeck.com
Content Reporting (Notice & Action)
Last Updated: 10/3/2026
We want the Yodeck Community to remain safe, reliable, and lawful.
This page explains how you can report content that you believe is illegal under EU or national law, using our notice-and-action process in line with the Digital Services Act (Regulation (EU) 2022/2065).
What Can Be Reported
You may submit a notice if you believe that content available through the Yodeck Community is illegal. This may include, for example:
- hate speech or content that incites violence;
- defamation or false statements;
- infringement of intellectual property rights;
- illegal products or services;
- fraud or misleading practices;
- any other content prohibited under applicable EU or national law.
Information to Include in Your Notice
To help us review your report efficiently, please include the following information:
- the URL or exact location of the content;
- a clear explanation of why you believe the content is illegal;
- where possible, the relevant legal basis (for example, a specific law or right);
- your name and contact email address.
Please also include a good-faith statement, such as:
“I confirm that I have a good faith belief that the information provided in this notice is accurate and complete.”
Notices that are incomplete or unclear may delay our ability to take action.
How to Submit a Notice
You can submit a notice using one of the following methods:
Email: community@yodeck.com
Online form
Personal Data and Privacy
When submitting a notice, we process personal data such as your name, email address, and any information included in your submission. This processing is carried out for the purpose of handling notices in accordance with the Digital Services Act and applicable law.
For more information on how we process personal data, please refer to our Privacy Policy.
How We Handle Notices
Once we receive a complete notice:
- we will acknowledge receipt without undue delay;
- the reported content will be reviewed promptly and objectively;
- if the content is found to be illegal, we will remove it or restrict access to it.
Where required, the user who made the content available will be informed of the decision and the reasons behind it.
Possible Outcomes and Your Rights
Depending on the outcome of our review, we may:
- remove the content;
- restrict access or visibility;
- take no action if the content is lawful.
Where applicable, affected users may have access to:
- our internal complaint-handling process; and
- certified out-of-court dispute resolution mechanisms, in accordance with the DSA.
Misuse of the Reporting Process
The reporting mechanism must be used responsibly. Submitting notices that are clearly unfounded, abusive, or misleading is not permitted.
We may take appropriate action in cases of misuse, as allowed under the Digital Services Act.
Contact
If you have questions about this notice-and-action process or need assistance, you can contact us at:
Email: community@yodeck.com
Internal Complaints Handling Mechanism
Last Updated: 10/03/2026
If you believe that a content moderation decision affecting you was incorrect or unfair, this page explains how you can submit a complaint.
This internal complaints mechanism is provided in accordance with Article 20 of the Digital Services Act (DSA).
Who Can Submit a Complaint
You may submit a complaint if you are directly affected by one of the following moderation actions:
removal of content;
- restriction or limitation of content visibility;
- suspension or termination of an account;
- any other action taken following a Notice & Action report.
This process applies only to decisions related to user-generated content.
It does not cover commercial disputes, customer support issues, disagreements between users, or content that was not subject to moderation.
Decisions That Can Be Challenged
You may challenge a moderation decision if you believe it was:
- incorrect or unjustified;
- based on an inaccurate assessment of the facts;
- disproportionate;
- taken in error.
How to Submit a Complaint
Complaints must be submitted within six (6) months from the date you were informed of the moderation decision.
Please include:
- a reference to the moderation decision (for example, an email notification or case ID);
- the URL or clear identification of the affected content;
- a clear explanation of why you believe the decision was incorrect;
- any supporting information you consider relevant;
- your name and contact email address.
Providing complete and accurate information helps us review your complaint efficiently.
Submission Channels
You can submit your complaint through one of the following channels:
- Email: community@yodeck.com
- Online form
How We Handle Complaints
All complaints are reviewed in a manner that is timely, thorough, and objective.
Once we receive your complaint:
- we will acknowledge receipt without undue delay;
- the case will be reviewed by a human reviewer;
- we will inform you of the outcome and provide the reasons for our decision as soon as reasonably possible.
Possible Outcomes
Following our review, one of the following outcomes may apply:
- the content is reinstated;
- the original decision is revised;
- the original decision is confirmed.
Out-of-Court Dispute Resolution
If you disagree with the outcome of the internal review, you may choose to access a certified out-of-court dispute resolution body, in accordance with Article 21 of the DSA.
Participation in such procedures is voluntary, unless otherwise required by law.
Personal Data and Privacy
When submitting a complaint, we process personal data such as your name, email address, and any information you provide in connection with the complaint. This data is used solely for the purpose of reviewing and resolving complaints in accordance with the Digital Services Act and applicable law.
Further details about our data processing practices are available in our Privacy Policy.
Misuse of the Complaints Process
The complaints mechanism must be used responsibly. Complaints that are clearly unfounded, repetitive, or abusive are not permitted. In such cases, we may take appropriate measures, including limiting access to the complaints process, as allowed under the DSA.
Contact
If you have questions about this complaints process, you can contact us at:
Email: community@yodeck.com